Frequently Asked Questions
The recommended height range for riders is 90-160 cm (2’11.5”-5’3”).
No, but the Cruiser/Challenger/Pionner 12 Plus (with App) does.
It is equipped with a lithium-ion battery, which is safe and durable.
The battery capacity is 21.9V, 5.2Ah.
The frame height is not adjustable, but the position of the handlebar can be adjusted to suit riders of varying heights.
The seat height is approximately 39 centimeters. A child with a height of 110 centimeters can touch the ground with their feet.
It is 61 centimeters.
The distance between the handlebars and the seat can be adjusted, ranging from 26 centimeters to 36 centimeters.
With a test rider weighing 60 kilograms and under the temperature of 26℃, it can be used for around an hour on flat roads.
The maximum range is 12 kilometers, with a test rider of 60 kilograms and under the temperature of 26℃, depending on the road conditions and inclines. On flat roads, it can reach up to the maximum range.
It is controlled with a throttle on the handlebar for easy operation. It also features three adjustable gears including 8km/h, 12km/h, and 16km/h.
It has anti-slip robust tires, allowing it to tackle various road surfaces.
No, safety equipment is not provided and needs to be purchased separately.
The HYPER GOGO Kids' Electric Motorcycles is at IP6 waterproof level for splash resistance only. Short rides on a drizzly day are acceptable. But it is not recommended to ride it for a long time on rainy days. If it gets soaked, the battery may be damaged. Thus, we suggest you try not to use it on rainy days.
The seat is made of PU leather.
During initial use, parents should set the lowest gear for a smooth start.