Frequently Asked Questions
Cruiser 12 Series Kids' Electric Motorcycles
What is the recommended height range of riders?
The recommended height range for riders is 90-160 cm (2’11.5”-5’3”).
Does the motorcycle have an app?
No, but the Cruiser 12 Plus (with App) does.
What type of battery is used?
It is equipped with a lithium-ion battery, which is safe and durable.
What is the battery capacity?
The battery capacity is 21.9V, 5.2Ah.
Can I adjust the frame height?
The frame height is not adjustable, but the position of the handlebar can be adjusted to suit riders of varying heights.
What is the height of the seat from the ground? How tall should a child be to touch the ground?
The seat height is approximately 39 centimeters. A child with a height of 110 centimeters can touch the ground with their feet.
What is the distance between the extreme ends of the handlebar?
It is 61 centimeters.
What is the distance between the handlebar and the seat?
The distance between the handlebars and the seat can be adjusted, ranging from 26 centimeters to 36 centimeters.
How long can the motorcycle run on a full charge?
With a test rider weighing 60 kilograms and under the temperature of 26℃, it can be used for around an hour on flat roads.
What is the maximum range of the motorcycle?
The maximum range is 12 kilometers, with a test rider of 60 kilograms and under the temperature of 26℃, depending on the road conditions and inclines. On flat roads, it can reach up to the maximum range.
How is the motorcycle controlled? Does it have adjustable gears?
It is controlled with a throttle on the handlebar for easy operation. It also features three adjustable gears including 8km/h, 12km/h, and 16km/h.
Can the motorcycle only be ridden on flat roads? What types of surfaces are the tires suitable for?
It has anti-slip robust tires, allowing it to tackle various road surfaces.
Is safety equipment provided? Can it be purchased together with the motorcycle?
No, safety equipment is not provided and needs to be purchased separately.
Can the motorcycle be ridden in rainy weather? What is its water resistance rating?
The HYPER GOGO Cruiser 12 is at IP6 waterproof level for splash resistance only. Short rides on a drizzly day are acceptable. But it is not recommended to ride it for a long time on rainy days. If it gets soaked, the battery may be damaged. Thus, we suggest you try not to use it on rainy days.
What material is used for the seat?
The seat is made of PU leather.
Is the initial acceleration smooth, or will it suddenly accelerate, potentially startling children?
During initial use, parents should set the lowest gear for a smooth start.